Public Transportation
For information about public transportation, please contact our Reception Desk.
Room Service
Our room service is available from 08.00am-11.00pm for foods and drink you order from Mae Naam restaurant and 12noon till 11.00pm from La Boucherie Grill and Steakhouse restaurant. Please refer to the room service
menu in this directory.
Safety Deposit Box
A safe deposit box is available in each room and pavil-ion. The hotel management recommends you to use for safekeeping your valuable belongings. Please note that the management is not liable for loss of personal items left in the room.
Security
Management encourages all guests to double lock and to use the door viewer prior to opening your room door
Shopping
A large variety of shopping opportunities are located around Patong and Phuket Town. Maps and recommen-dation are available at our Reception Desk.
Sightseeing/Tours
Phawadee Thai Travel is pleased to provide you with exciting excursions and sight-seeing tours with reason-able prices. Air ticket reservation and online confirma-tion is also available. Please find our tour representa-tives just behind the Front Desk.
Swimming Pool
The swimming pool is surrounded by lush landscaping,the perfect way to relax. The pool opens from 08:00 am to 08:00 pm. Please note that there are no lifeguard on duty and please keep the noise to a minimum at all times.
Taxi Service
The hotel can provide chauffeur-driven cars that are available for hire either by hour or day. The Reception Desk can arrange for a taxi to your desired location. We also provide transfers from and to airport at a small fee, please call our front desk dial 108 for more arrangement.
Wake-Up Call
For a complete instruction on how to set the morning call on the telephone, please refer to Telephone and Computer section
Limousine
The hotel can provide chauffeur-driven car that are available for hire either by hour or day.
Lost and Found
For lost and found items, please contact our Reception Desk at 108
Mail/Postage
Postage stamps are on sales at the Reception Desk,located in the lobby.
Massage Service
Located at the pool area
Meeting Room
For any private party or seminars, our meeting room can accommodate up to 50 persons. For more informa-tion and reservation including the seminar equipment
rental, please dial 108
Mini-bar
Please call the Housekeeping 110 to fill your fridge.
Newspaper
Local morning newspaper will be delivered to your room and are available on the lobby
Non-Smoking Rooms
As all rooms and pavilions are equipped with smoke detectors, smoking inside the room is not advised. Our restaurants Mae Naam, La Boucherie and Cafe de
France have designated the outdoor terrace as the smoking area; please advise your preference when you make your reservation or upon arrival.
Operator
The Operators are on duty 24 hours daily to meet your needs or provide assistance.
Package/Mailing Service
Our Reception Desk can handle packaging and mailing of any items you have for shipping
Photocopying
Please contact the front desk, located in the lobby. Our staff will be pleased to assist you. Pricing
1-5 page : Complimentary
6 page up : 2 THB per page for black color : 10 THB per page for full color
Breakfast Service
Breakfast will be served from 6:30 until 11:00 at Mae Naam restaurant, or if you prefer a Room Service, please let us know the day before so we can prepare for you.
Cashier
Money exchange and cashier transaction are available at the Reception Desk. The hotel accept the following major credit cards: American Express, Visa and Master Card. Personal Checks are not accepted.
Check-in and Check-out Time
Check-in time is 14.00 Check-out time is 12 noon. To extend your stay, just contact front office on 108.
Courier Service
We are pleased to arrange your documents to be sent locally and internationally. Please visit our Reception Desk at the Lobby
Doctors
If you would like to see a doctor or dentist, or for medical emergencies, please contact our Reception Desk at 108
Facsimile Transmission
Service for incoming and outgoing facsimile is available through the Front Desk Our fax number is +66 76 344 621
Fitness Center
Please refer to our Fitness Center section
Golf
For more information and tee times, please contact our Reception Desk at the lobby.
Information
Located in the lobby, our Reception Desk can provide you with maps and direction in Phuket
In-Room Dining
For a complete menu, please refer to the In-Room Dining section
Ironing/Pressing
For Ironing and Pressing service, please call our Reception Desk at 108.
Laundry
Open 7 days a week. Please call our Reception Desk for collection.
Adapters
Electrical current in Thailand is 220 volts, 50 cycles.Adapters are available upon request and we recom-mend you seek assistance with any appliances prior to connecting. For further assistance, please contact our Reception Desk at 108.
Air Conditioning
Every room has its own individually air conditioning unit to allow you to regulate the room temperature. Please be advised not to set the temperature on its lowest degree as it will frozen the pipes and the system will not function properly, an ideal temperature is between 20 – 26 degree celsius and please keep the terrace/balcony doors shut when the air condition-ing is on to reduce excess condensation build-up.
Airline Confirmation and Reservation Phuket International Airport is located 45 kilometers from the resort. We recommend you to leave the resort at least three hours prior to flight’s scheduled departure time. Departure tax is included in your ticket both domestic and international.
Airport Transportation
You may reserve your transport to the airport by contacting our Reception Desk at 108.
Bathrobes and Slippers
The bathrobes and slippers are provided for your convenience and are the property of Royal Pha-wadee Village, Patong Beach. Should you wish to purchase a new set, please visit our Gift Shop, just behind the Reception Desk where
these and many other items are for sale or simply dial “108” and Reception will arrange for you.
Bike Rentals
Motorbikes are one of the great ways to explore Phuket, therefore we provide new automatic motor-bikes for rent on a daily or monthly basis, the cost is THB350 per day and cheaper if you rent for three or more days, please contact 108 for bookings and
please note that helmet is required for both driver and passenger when driving a motorbike. And please fill up the gasoline when you return the motorbike or else a THB200 charge will be billed to your hotel account. The motorbikes are not covered with comprehensive
insurance, any damage while in your possession will be charged to your hotel account.